International Expert Talk on Building Customer Success Strategies in the Age of AI

The Departments of Computer Science and Engineering (Cyber Security) and Master of Computer Applications (MCA), in association with the Indian Society for Technical Education (ISTE), successfully organized an International Expert Talk on “Building Customer Success Strategies in the Age of AI.” The session was delivered by Ms. S. Deepajothi, Customer Success Leader and Certified Scrum Master (SM), i95solutions, USA. The expert talk provided participants with valuable insights into customer success, AI-driven business strategies, agile practices, and emerging industry trends. Students actively participated in the interactive session, gaining practical knowledge and global perspectives on leveraging Artificial Intelligence for business excellence. The event concluded successfully, inspiring participants to enhance their professional skills and prepare for future technological advancements.